Legal notice

Last Updated: 17 October, 2026

This Legal Notice identifies the business that owns and operates this website and explains how to contact us, how to raise a complaint, and how the content on this website may be used. It is provided for information. As stated in our Terms of Service, informational pages such as this one do not become contractual terms merely because they are published on the website. Capitalised terms that are not defined here have the meanings given in our Terms of Service.

1. Business Information

  • Trading name: FZN Printing Co.
  • Legal name: Cloudinators
  • Type of business: Partnership
  • Business Address: J-4/101B, Khirki Extension, Malviya Nagar, New Delhi, India 110017
  • GSTIN: 07AATFC5640F1ZB
  • Website: https://www.fznprint.com

2. Customer Care

For questions about products, Orders, shipping, or claims, contact our customer care team:

  • Email: support@fznprint.com
  • Hours: Monday through Saturday, 9am to 5pm, excluding public holidays observed by FZN Printing Co.

Please include your Order number where you have one.

3. Grievance Officer

If you have a complaint, please contact our Grievance Officer:

We will acknowledge a consumer complaint within 48 hours of receiving it and will work to resolve it within 30 days from the date we receive it. To help us act quickly, please include your name, contact details, Order number, and a description of the issue.

Complaints about the handling of personal information are also covered by Section 17 of our Privacy Policy. If you are not satisfied with our response, you may contact the National Consumer Helpline (1915) or approach a consumer commission under the Consumer Protection Act, 2019.

4. Our Policies

The use of this website and every Order are governed by our Terms of Service, Shipping Policy, and Return & Refund Policy. Our Privacy Policy explains how we handle personal information. This Legal Notice should be read together with those documents. Nothing in this Legal Notice limits any right or remedy that you have under applicable law.

5. How This Website Is Operated

This website is owned and operated by FZN Printing Co. It runs on the Shopify e-commerce platform and uses third-party services such as payment gateways, courier and logistics providers, and communication platforms, as described in Section 23 of our Terms of Service. Those services may be subject to their own terms and privacy policies. Prices are shown in Indian Rupees (INR), and taxes are charged as described in Section 5 of our Terms of Service.

6. Website Content

The information on this website, including product descriptions, images, specifications, colours, and estimated timelines, is provided for general information. We take reasonable care to keep it accurate and up to date, but we do not guarantee that it is complete, current, or free of errors. Colours and finishes shown on a screen are indicative, and normal printing variations are explained in Section 9 of our Terms of Service. If we identify a pricing or listing error, Section 5.1 of our Terms of Service explains what happens. Website content is not professional advice.

7. Intellectual Property

Our website, branding, logo, product descriptions, graphics, templates, software, workflows, production methods, documentation, and other original content belong to FZN Printing Co. or our licensors, as set out in Section 16.2 of our Terms of Service. You may view the website and place Orders for your own use. You may not copy, reproduce, modify, distribute, or use our content for commercial purposes without our prior written permission.

Customers keep ownership of the Artwork they submit. The limited licence you give us is described in Section 6.3 of our Terms of Service, and we do not publicly display identifiable customer Artwork or completed products without your prior express permission, as set out in Section 16.3.

Names, logos, and trademarks of other businesses belong to their owners. They appear on this website or on a product only to identify them or because a customer has included them in Artwork, and they do not mean that we are affiliated with or endorsed by those owners. Customers are responsible for the rights in the Artwork they submit, as set out in Section 6.4 of our Terms of Service.

8. Copyright and Content Complaints

If you believe that content on this website, or a product we have produced, infringes your intellectual property rights, or if you want to report unlawful or prohibited content (see Sections 17 and 18 of our Terms of Service), please write to our Grievance Officer with:

  • a description of the work or content concerned and where it appears, or the relevant Order number;
  • your name and contact details;
  • a statement of your rights in the work; and
  • a statement that you believe in good faith that the use is not authorised.

We may remove, suspend, or refuse disputed content while we review the matter, as set out in Section 16.4 of our Terms of Service, and we may ask you for further information.

9. Third-Party Websites

Our website and communications may link to websites and services run by others. We do not control them and are not responsible for their content or practices. Please review their terms and privacy policies before using them.

10. Disclaimer

Subject to Section 19 of our Terms of Service and to the maximum extent permitted by applicable law, we are not liable for loss arising from reliance on the general information on this website, or from temporary unavailability or interruption of the website, including because of the events described in Section 21 of our Terms of Service. Nothing in this Legal Notice excludes or limits any liability, consumer right, or remedy that cannot lawfully be excluded or limited.

11. Governing Law and Jurisdiction

This Legal Notice is governed by the laws of India. Subject to applicable law, disputes relating to it are subject to the jurisdiction described in Section 24 of our Terms of Service. Nothing in this section limits any right you have under applicable law to approach a consumer commission or another forum.

12. Changes to This Notice

We may update this Legal Notice from time to time, for example when our business details or legal requirements change. The updated version will be published on our website with a revised “Last Updated” date.